The health and safety of our visitors and staff is of paramount importance. We, therefore, ask that our visitors respect the guidance given by ride operators in terms of safety on rides. Please respect the advice of the ride operator and don’t ask them to bend the rules!
Parents and guardians must also take responsibility for the children in their care at all times as they have a duty of care to do so.
Certain rides require a minimum height, which is for the protection of the rider. Please adhere to this requirement.
Most rides have a safety restraint. A few people might find that there are difficulties fastening the restraint securely due to size. Please don’t take it personally if we say you cannot ride. We are purely concerned with your safety.
If you think a health condition could be exacerbated by a ride, take a good look before you ride and consider the effects on you or the relevant member of your party.
If in doubt, please don’t ride!
Our park is completely smoke free – please respect this rule and only smoke outside the perimeter walls.
We, of course, encourage our visitors to take he healthy option and cycle to Pleasureland! But we request that you do not cycle inside the park as this would be a hazard to our visitors.
In the event of severe weather, we may be forced to close rides for health and safety reasons. We don’t like to do this but we have to consider the comfort of our visitors and our staff as well as any risks presented by strong wind and rain.
Information For Disabled Guests
The park grounds are flat and it is easy to navigate a wheelchair around the paths. The vast majority of our rides are suitable for all levels of ability although on some it is advisable to be accompanied. Our Ride Operators will be able to advise in these few cases.
We don’t generally experience major issues with queuing but if you think you may have problems waiting to ride, please speak to the ride operator who will, if necessary, keep your place for you.
If you think you will need particular support during your visit, please contact us in advance or speak to the member of staff at the gate and we will do what we can to assist you and to ensure you have a great visit.
If you think a health condition may be affected by a ride, please make sure you view the ride before going on and maybe take the safe route and don’t ride! Not all of our rides are suitable for all of our visitors and our ride operators have to abide by strict operating instructions.
THE perfect PACKAGE
If you’re the kind of parent who hates to say no to your cherubs, the Advance Purchase Package is your best friend.
The Advance Purchase Packages give you even greater control of your finances. With a variety of prices one of the Advance Purchase Packages will be more than enough to wear out your kids. Your card is activated from the first ride you visit, so if your plans change you can just come along at another time.